Refund policy

Refunds and the 90-day guarantee

The short version: every order is covered by our 90-day money-back guarantee, used or not. If you don't feel more like yourself within 90 days of your order arriving, email support@bloomelle.co and we refund every penny. No returns process, no forms, no quibble.

The 90-day money-back guarantee

We ask you to give Bloomelle a fair go: two capsules a day, ideally for a full cycle. Most women tell us they judge a supplement over three months, so that's exactly how long you're covered.

• The guarantee applies to your first order of any plan: the fair trial, the monthly subscription, or a one-off pouch.
• It counts even if the pouches are empty. You do not need to return anything.
• The 90 days run from the day your order is delivered.
• To claim, email support@bloomelle.co from the address you ordered with. Refunds are processed to your original payment method within 10 business days.

Subscription refunds

You can cancel your subscription at any time from your account or by email, with no notice period, minimum term or cancellation fee. Cancelling stops all future charges. If a renewal has just been charged and you meant to cancel, email us within 14 days of that charge and we will refund it in full.

Damages and wrong items

Inspect your order when it arrives. If anything is damaged, defective or not what you ordered, contact support@bloomelle.co straight away and we will replace it or refund you, whichever you prefer.

Statutory rights

Nothing in this policy affects your statutory rights under UK consumer law, including your right to cancel an online order within 14 days of receiving it.